We've been in the game for a long time. We know the culture and appreciate the significance of the brands.
How do I contact you?
For any general questions or concerns about your order or experience please contact us at firstname.lastname@example.org.
How do I know the items are real and authentic?
All items are guaranteed authentic, and have been purchased by us directly from the retailer or a verified reseller. For nearly all items, we could even provide a proof of purchase if requested.
What is your return policy?
All sales are final and we do not offer returns.
Why was my order canceled?
Every order is unique. DropX2 strives to keep inventory status up-to-date but occasionally there are situations when an item may be out of stock and not available due to a recent sale.
Your order may be have been cancelled or declined due to our security verification system. This can be due to things such as:
- Quantity of items ordered
- The address and telephone number you provided for your credit card account does not match what your bank has on file
- Your shipping address does not match your billing address.
Can you get me a _______ or can you get me a different size?
Sure! We are buying new items on a daily/weekly basis. If you have a specific request or a pre-order, we can definitely help. Please contact us on IG (@droptimestwo) or email us at email@example.com.